Refund Policy

Effective Date: October 14, 2026

Watchphrase.com ("we," "our," "us") offers optional paid Premium access. Payments are processed by a third-party payment provider; we do not receive or store your full card details. As a digital service, there are no physical goods involved. By purchasing Premium, you agree to this Refund Policy.

Plans and Prices

Premium is sold as a one-time payment for a fixed period: 1, 6 or 12 months (30, 180 or 365 days). Current prices are listed on the Premium page; amounts in US dollars, euros and rubles are given for reference. The exact amount and currency of the charge are shown on the payment page before you pay. You are charged once; any currency conversion is performed by your bank at its own rate.

No Automatic Renewal

Premium is not a subscription and does not renew automatically. When the paid period ends, your account returns to the free plan. You can buy Premium again at any time. There is nothing to cancel.

Delivery of the Service

Watchphrase.com provides a digital service. Premium is activated on your account immediately after a successful payment. Since digital access cannot be "returned," purchases are considered final once access is granted, except as described below.

Refund Eligibility

You may be eligible for a full refund in the following cases:

• Unused Premium: if you have not used Premium features since the purchase.
• Legitimate reason: accidental purchase, the Service did not meet your expectations, or other personal circumstances — we will review your request and issue a refund where appropriate.
• Duplicate or erroneous charge: if you were charged twice or experienced a billing error, the incorrect charge will be refunded.
• Technical issues: if a technical problem on our end prevented you from using the Service.

How to Request a Refund

1. Contact us at [email protected] within 14 days of the charge.
2. Include your account email, transaction information, and the reason for your request.
3. We will review your request and respond within a few business days. If approved, the refund is issued to your original payment method; the time it takes to appear depends on your bank.

Dispute Resolution

If you have concerns about a charge, please contact us before initiating a dispute with your bank or card issuer. We will work with you to resolve the issue promptly.

Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes take effect upon posting. Continued use of the Service after an update constitutes acceptance of the revised Policy.

Contact

Questions about this policy? Email [email protected].